1. Introduction
Welcome to PapaFoody ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
2. Information We Collect
Information You Provide
- -Account Information: Name, email address, phone number, and password when you register.
- -Profile Information: Profile photo and delivery addresses.
- -Payment Information: Payment details processed securely through third-party payment providers (Stripe, etc.). We do not store your card details.
- -Order Information: Food orders, special instructions, and order history.
Information Collected Automatically
- -Location Data: Real-time location to find nearby restaurants and deliver to your address.
- -Device Information: Device type, operating system, unique device identifiers.
- -Usage Data: App interactions, pages viewed, features used, and crash reports.
- -Push Notification Token: To send order updates and promotional notifications.
3. How We Use Your Information
We use the information we collect to:
- -Create and manage your account
- -Process and deliver your food orders
- -Send OTP verification codes for login
- -Provide real-time order tracking
- -Send push notifications about your orders
- -Improve our app and services
- -Respond to customer support requests
- -Comply with legal obligations
4. Sharing Your Information
We may share your information with:
- -Restaurants: Your name, contact number, and order details to fulfill your order.
- -Delivery Drivers: Your delivery address and contact number to complete delivery.
- -Payment Processors: To securely process your payments.
- -Firebase (Google): For authentication, database, and push notifications.
- -Google Maps: For location and mapping services.
- -Legal Authorities: When required by law or to protect our rights.
We do not sell your personal information to third parties.
5. Location Information
We collect location data to:
- -Show nearby restaurants
- -Calculate delivery distances and fees
- -Enable real-time delivery tracking
You can disable location access in your device settings, but this may limit app functionality.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.
7. Data Security
We implement industry-standard security measures including encryption, secure servers, and Firebase security rules to protect your information. However, no method of transmission over the internet is 100% secure.
8. Children's Privacy
PapaFoody is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
9. Your Rights
You have the right to:
- -Access your personal information
- -Correct inaccurate data
- -Request deletion of your data
- -Opt out of marketing communications
- -Withdraw consent at any time
10. Third-Party Services
Our app uses the following third-party services, each with their own privacy policies:
- -Google Firebase
- -Google Maps
- -Stripe (Payments)
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date and sending a notification through the app.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us: